ai support agents
2 open-source support
agents from the octomind tap. each one runs from the cli with octomind run <name>, or in the cloud with nothing to install.
Customer Support Desk – Ticket Triage & Reply Drafts
Triages email and Slack support queues by severity, drafts replies for approval, and files tickets with error-tracking evidence and SLA flags.
support:deskCustomer Success Manager – Churn Risk & Renewals
Manages customer success for recurring revenue: onboards to first value, scores account health, runs churn-risk save plays, and preps QBRs and T-90 renewals.
support:success